Cuffley Hall is a registered charity No. 213603.
This policy was made in light of the requirements set out by the General Data Protection Regulations (GDPR) 2018 in order to explain our data processing practices. It explains the basis on which we will process any personal data we collect from you, or that you provide to us.
- Who do we collect data from?
- What information do we collect about you?
- How will we use the information about you?
- Who has access to the information we hold about you?
- Access to your information and correction
- Other websites
- Security precautions
- How to contact us
Who do we collect data from?
We collect and process data from a range of individuals, including those who have hired the Hall, and those who have used or have expressed an interest in using our services and activities. We also collect information when you voluntarily complete customer surveys or provide feedback.
What information do we collect about you?
When you hire the Hall, we collect and process your name and postal address under the lawful processing of contract. We also collect and process email address and telephone number under the lawful processing of legitimate interest.
How will we use the information about you?
The information collected when you hire the Hall is required to ensure you get the most benefit from our services, and allow us to contact you in the event of any changes in arrangements.
We use information collected from the website to get an idea of best performing web pages.
If you have used our facilities, we will keep your data for a period of 18 months after your last activity. After this, your data will be archived for seven years and then securely disposed of.
Who has access to the information we hold about you?
We will not sell or rent your information to third parties. We will also not share your information with third parties for marketing purposes.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to Cuffley Hall’s Data Protection Officer (see Contact Us section below).
Please be aware we do require an identification process before sending out any information and this information will be provided within one month.
We want to make sure that your personal information is accurate and up to date. You may also get in contact to ask us to correct or remove information you think is inaccurate, or to update your communication preferences.
You have the right to complain to the Information Commissioner’s Office (ICO) if you believe there is a problem with the way we are handling your information.
We use Google Analytics to track visitor numbers, and gauge the popularity of individual pages. Google uses the visitor’s IP address and a cookie to track this. The information provided to us by Google Analytics is aggregated and anonymised, meaning that individual visitors cannot be identified.
The transmission of data (such as your email address) via the internet is not guaranteed 100% secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site; any transmission will be at your own risk. Once we receive your information, we make every effort to ensure its security on our systems.
How to contact us